Duration:
Self-study or classroom training
Description:
The 50-Minute Manager Series was designed to cover critical business and professional development topics in the shortest time possible. Our easy-to-read,
easy-to-understand format can be used for self-study or classroom training, or even office training. With a wealth of hands-on exercises, the 50-Minute
books keep you engaged and help you retain critical skills.
Lead with Confidence
Others have already seen the traits of a leader in you. Now is the time to polish those skills so you can hit the ground running and turn this into the
opportunity for professional and personal growth it truly is. As a supervisor, your attitude and your actions will set the pace for your entire staff.
Learning how to delegate, prioritize and coach effectively is key to your success.
Table of Contents:
Part 1: Meeting the Challenge
Anticipating the Challenge Ahead
Getting Started: Copy a Successful Supervisor
Communicating through Your Attitude
Reflecting on Self-Confidence
Taking Charge
Presenting a Strong, Effective Image
Getting Yourself and Your Staff Organized
Take a Minute to Reflect
Part 2: Fitting Four Fundamentals into Your Style
Becoming an Effective Supervisor Is Like Playing Baseball
First Base: Establishing Your Authority by Setting Reasonable Standards
Second Base: Getting Results through Your Staff
Third Base: Becoming an Effective Coach and Counselor
Make It Home by Becoming a Confident and Respected Leader
Take a Few Minutes to Reflect
Part 3: Dealing with Special Situations
Staying Positive and Overcoming the Blahs
Supervising People Who Used to Be Peers
Solving Problems
Working with Other Departments and Work Groups
Keeping Your Supervisor Happy
Resolving Mistakes
Getting a First-Rate Staff and Keeping It
Looking Ahead: Continuing Your Supervisory Training
Appendix
Action Forms for the New Supervisor