Duration:
Self-study or classroom training
Description:
The 50-Minute Manager Series was designed to cover critical business and professional development topics in the shortest time possible. Our easy-to-read,
easy-to-understand format can be used for self-study or classroom training, or even office training. With a wealth of hands-on exercises, the 50-Minute
books keep you engaged and help you retain critical skills.
Negative people are more likely to be dissatisfied with their lives and jobs, leading to increased absenteeism and lowered productivity. This book has
activities and exercises to help readers cope with negativity in others and make their own work more satisfying and productive.
Table of Contents:
Introduction
Section 1: Understanding Negative People
Why Is Dealing with Negativity Important?
What Causes Negative, Difficult People?
The STEP System(TM) to Better Communication
Other Causes of Negative, Difficult People
Section 2: Dealing with Negativity
Dealing with Others' Negativity
When You Are the Negative Person
Section 3: Understanding Negators' Styles
Negator Styles
Matching Communication Strategies
Section 4: Overcoming Negativity Using the Beep System
Turning Understanding into Action
Be Bold and Assertive with Negators
Express the Problem and Solution Clearly
Expect to Achieve Your Goals
Practice Positive Thinking
Section 5: Developing Your Action Plan
Build Your Positively Muscles
Apply Your Knowledge
