Duration:
Self-study or Classroom Training
Description:
The 50-Minute Manager Series was designed to cover critical business and professional development topics in the shortest time possible. Our easy-to-read,
easy-to-understand format can be used for self-study or classroom training, or even office training. With a wealth of hands-on exercises, the 50-Minute
books keep you engaged and help you retain critical skills.
This self-paced book is designed to help acquaint you with the art of communicating. You will learn to understand the importance of interpersonal skills in
becoming a leader, be able to convey believability by keeping verbal, vocal, and visual communications consistent, practice the nine behavioral skills of
interpersonal communication, and change your habits to improve interpersonal effectiveness. This content is applicable whether you are currently in a
leadership role or hope to be a leader in the future.
Table Of Contents:
Part 1: Keys to Effective Interpersonal Communication
Believability
Behavioral Skills
Part Summary
Part 2: Developing Connection
Eye Contact Saved His Life
Developing Connection
Eye Communication
Eye Communication Patterns in Business
Part Summary
Part 3: Developing Energy
Developing Energy
Posture and Movement
Gestures and Facial Expressions
Voice and Vocal Variety
Part Summary
Part 4: Developing Credibility
Developing Credibility
Dress and Appearance
Language, Nonwords, and Pauses
Part Summary
Part 5: Developing Interaction
Developing Interaction
Listener Involvement
Humor
The Natural Self
Part Summary"