Duration:
Self-study or Classroom Training
Description:
The 50-Minute Manager Series was designed to cover critical business and professional development topics in the shortest time possible. Our easy-to-read,
easy-to-understand format can be used for self-study or classroom training, or even office training. With a wealth of hands-on exercises, the 50-Minute
books keep you engaged and help you retain critical skills.
After reading this book, you'll have the critical skills to find the right person for the right job every time, develop clear and accurate job descriptions
and requirements, establish a fair and defensible hiring process, and construct unbiased, objective interview questions. To compete in today's market,
businesses must adapt quickly to the ever-changing environment. Finding the right person to fit your company's needs is essential. This course will help
you develop practical, specific, well-defined behavioral criteria to determine if a candidate can deliver the expected results.
Table of Contents:
Introduction
The Realities of Interviewing
The Legalities of Interviewing
The Behavior-Based Interview Process
The Four-Chapter Selection Model
Phase 1: Gather Information
The Behavior-Based Interview
The Employee Requisition Form
The Position Description
Consulting with Knowledge Givers
The Performance Review
The Position Requirements/Profile
Glossary of Defined Behaviors
Creating a Dimension Matrix
Background Review
Phase 2: Conduct the Interview
Principles of Effective Interviewing
Developing Interview Questions
The Interview Question Matrix
The Importance of Questions
Open-Ended and Closed Questions
Probing
The Interview Worksheet
Behavioral Rating Profile
The Interview Process
Avoiding Interview Bias
Phase 3: Interpret Behavior
Interpreting Behavior
What You See
What You Hear
The Words and the Music
Phase 4: Follow-Up
After the Interview
Letters of Importance
Process of Improvements
Form Disposition
Appendix A
200 Behavior-Based Interview Questions
Appendix B
Forms
Additional Reading
