As a provider of customer service in a technical field, you need to interact with customers to address their technical concerns. To do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In this course, you will apply important principles and skills you can use as a technical customer service representative.
Course Objective: You will practice skills and apply principles for providing face-to-face customer service to customers with technical issues.| SKU | 088687IEB |
|---|---|
| Weight | 0.0000 |
| Coming Soon | No |
| Days of Training | 1.0 |
| Audience | Instructor |
| Product Family | Select |
| Product Type | Digital Courseware |
| Electronic | Yes |
| ISBN | No |
| Language | English |
| Page Count | No |
| Curriculum Library | No |
| Year | No |
| Manufacturer's Product Code | No |
| Current Revision | 1.0 |
|---|---|
| Revision Notes | No Revision Information Available |
| Original Publication Date | 2023-02-23 00:00:00 |
