Course Specifications

Course Number:

099010

Course Length:

5 days

Course Description

Overview:

aeroIT: Aviation Information Technology (Third Edition) is an information technology (IT) course designed for aviation professionals with a wide range of knowledge or skill. It covers the fundamental skills and basic concepts required to install, configure, and troubleshoot aeroIT networks and understand network management best practices.

If your job duties include network troubleshooting, installation, or maintenance, or if you are preparing for any type of network-related career in the aviation field, this course provides the background knowledge and skills you will need to be successful.

Course Objectives:

In this course, you will learn and describe the major networking technologies, systems, skills, and tools as they apply to aircraft networking and Internet connectivity.

You will:

• Explore the fundamentals of aircraft Internet and ACARS communication.
• Explore fundamentals of computer networking.
• Identify network addressing.
• Explore testing network connectivity.
• Identify important aspects of network implementation.
• Identify common networking configurations, and how they're used to sub-divide networks.
• Identify two networking models regarding TCP/IP network implementation.
• Identify the major services deployed on TCP/IP networks.
• Identify the components of a remote network implementation.
• Identify the key issues and methods to secure systems on a network.
• Identify the major issues and technologies in network security.
• Identify the common components and characteristics of Iridium, Inmarsat, Viasat, Intelsat, and Gogo connectivity systems.
• Identify common aircraft network configurations.
• Identify the tools available for troubleshooting connectivity issues.
• Identify how to troubleshoot common SATCOM issues.
• Identify common aircraft networking issues and identify troubleshooting techniques to resolve them.
• Identify how to manage the bandwidth of an available Internet connection.

Target Student:

This course is designed for professionals in the aviation field with varied degrees of experience in regards to aeroIT, including but not limited to:

• Novice aeroIT professionals who require a foundation of knowledge and skills regarding networking and Internet connectivity, especially as they apply to the aircraft cabin.
• Experienced aeroIT professionals who have a foundation of field experience but need or want to advance their knowledge or skills, perhaps to achieve advanced certification or accreditation.
• Management professionals in the aviation field who need or want to gain a better understanding of what their aeroIT professionals undertake on a daily basis.

Prerequisites:

To ensure your success, it is recommended that you have a knowledge of IT networking. Two to three years of work experience in IT networking or avionics is suggested.

Course-specific Technical Requirements

Hardware:

This course requires one computer for each student, one computer for the instructor, and a minimum of one Wireless Access Point and router with Internet access. Recommendations for each computer (Windows® or macOS®) are:

• 1.4 gigahertz (GHz) (single 64-bit) processor or 1.3 GHz (dual core) processor or above.
• 4 gigabyte (GB) of RAM or greater.
• 320 GB hard disk or larger.
• Super VGA (SVGA) or higher resolution monitor capable of a screen resolution of at least 1,024 x 768 pixels, with at least a 256-color display, and a video adapter with at least 64 MB of memory.
• A mouse or other pointing device.
• Network Interface Card (NIC) and network cabling.
  • If a NIC is not available, a network adapter (USB to RJ45) and cabling.
• A projection system for the instructor.
• Internet access.

Mobile hardware:

• Google Android™-equipped mobile hardware.
• Apple® iOS-equipped mobile hardware.

Software:

Windows software required:

• Microsoft® Windows® 95 or higher operating system.
• Microsoft Windows Command Prompt (cmd.exe).

macOS® software required:

• macOS Terminal command-line application.

Mobile hardware applications:

• FING
• SD Cabin
• Dish Align

Course Content

Lesson 1: Exploring Connectivity Fundamentals

Topic A: Identify the Components of SATCOM Services

Topic B: Identify Space Segment Components and Functions

Topic C: Identify Ground Segment Components and Functions

Topic D: Identify Air Segment Components and Functions

Topic E: Identify the Components of Ground-Based Services

Lesson 2: Exploring Network Fundamentals

Topic A: Networking Terminology

Topic B: Network Categories

Topic C: Network Connectivity Devices

Topic D: WAN Transmission Technologies

Topic E: Data Transmission Methods

Lesson 3: Network Addressing

Topic A: MAC Addresses

Topic B: IP Addresses

Topic C: IP Address Assignment

Topic D: IP Address Configuration

Topic E: Name Resolution Services

Topic F: View Network Addresses Using the CLI

Lesson 4: Testing Network Connectivity

Topic A: Network Connectivity Testing Tools

Topic B: Latency

Lesson 5: Network Implementation

Topic A: Physical Network Topologies

Topic B: Logical Network Topologies

Topic C: Ethernet Networks

Topic D: Wireless Networks

Lesson 6: Subnetworks

Topic A: Purpose of Creating Subnetworks

Topic B: VLAN Configuration

Topic C: IP Subnet Configuration

Lesson 7: Identifying Networking Models

Topic A: Identify the OSI Model Layers

Topic B: Identify the TCP/IP Model Layers

Lesson 8: Identifying TCP/IP Services

Topic A: Identify Commonly Used Protocols

Topic B: Identify High-Bandwidth Applications

Topic C: Identify VoIP and Wi-Fi Calling Characteristics

Topic D: Quality of Service

Lesson 9: Virtual Private Networks

Topic A: Remote Networking Overview

Topic B: VPN Connection Models

Lesson 10: IT Security

Topic A: Identify Security Fundamentals

Topic B: Identify Authentication Methods

Topic C: Identify Wireless Authentication Methods

Topic D: Identify Wireless Data Encryption Methods

Lesson 11: Implementing Network Security

Topic A: Identify Network Perimeter Security Techniques

Topic B: Identify Network Security Threats and Attacks

Topic C: Identify Wireless Security Threats and Attacks

Topic D: Educate End Users

Lesson 12: Communication Systems and Services

Topic A: Identify Common Iridium System Components and Characteristics

Topic B: Identify Inmarsat Classic Aero Services

Topic C: Identify Common SwiftBroadband System Components and Characteristics

Topic D: Identify Jet ConneX System Components and Characteristics

Topic E: Identify Viasat System Components and Characteristics

Topic F: Identify FlexExec System Components and Characteristics

Topic G: Identify Gogo System Components and Characteristics

Lesson 13: Identifying Common Aircraft Network Configurations

Topic A: Typical Aircraft Network Configurations

Topic B: Typical Aircraft Safety Services Configurations

Topic C: Identify Features of Aircraft Configuration Reports

Topic D: Identify Aircraft Network Diagram Components

Topic E: Identify LAN to WAN Communications

Lesson 14: Troubleshooting Tools

Topic A: Identify General Troubleshooting Tools

Topic B: Identify On-Wing Troubleshooting Tools

Topic C: Identify On-Ground Troubleshooting Tools

Lesson 15: Troubleshooting SATCOM Connectivity

Topic A: Troubleshoot LOS Issues

Topic B: Troubleshoot IRS Alignment Issues

Topic C: Identify Service Activation Requirements

Topic D: Troubleshoot Service Coverage- and Outage-Related Issues

Topic E: Troubleshoot Signal Quality and System Performance

Topic F: Troubleshoot Voice Connectivity Systems

Lesson 16: Troubleshooting Cabin Connectivity

Topic A: Troubleshoot Wi-Fi Connection Issues

Topic B: Troubleshoot Internet Connectivity

Topic C: Troubleshoot Statically Configured Devices

Topic D: Troubleshoot Performance Issues

Lesson 17: Managing Network Bandwidth

Topic A: Identify Aircraft Network Management Best Practices

Topic B: Use Common Management Technologies

Appendix A: Mapping Course Content to the Satcom Direct aeroIT Certification Exam

Appendix B: Satcom Direct aeroIT Certification Exam Acronym List