Duration:
Self-study or Classroom Training
Description:
The Crisp 50-Minute Series was designed to cover critical business and professional development topics in the shortest possible time. Our easy-to-read,
easy-to-understand format can be used for self-study or for classroom training. With a wealth of hands-on exercises, the 50-Minute books keep you engaged
and help you retain critical skills.
In this self-paced book, you will learn how to conduct customer follow-up, how to use business cards artfully, how to maintain key information on
customers, and how to offer personal shopper services. By going the extra distance, you can set your store apart from the competition and build solid
customer relationships.
Table Of Contents:
Part 1: Conduct Customer Follow-up
Part 2: Use Business Cards Artfully
Part 3: Follow the "Rules" of Business Card Etiquette
Part 4: Maintain Key Information on Customers
Part 5: Offer Personal Shopper Services
Appendix