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  1. Presentation Skills Third Edition Instructor's Guide
    Presentation Skills Third Edition Instructor's Guide  
    AX1423917421 (Rev 1)
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  2. Process Improvement Instructor's Guide
    Process Improvement Instructor's Guide  
    AX1423957326 (Rev 1)
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  3. Putting Diversity to Work Instructor's Guide
    Putting Diversity to Work Instructor's Guide  
    AX1418862649 (Rev 1)
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  4. Quality Customer Service Fourth Edition Instructor's Guide
    Quality Customer Service Fourth Edition Instructor's Guide  
    AX1418847682 (Rev 1)
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  5. Recruiting for High Performance
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    AX1560526866 (Rev 1)
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  6. Retailing Smarts: Leader's Guide: Providing Personalized Customer Service
    Retailing Smarts: Leader's Guide: Providing Personalized Customer Service  
    AX1423950798 (Rev 1)
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  7. Retailing Smarts: Leader's Guide: Selling & Promoting Products
    Retailing Smarts: Leader's Guide: Selling & Promoting Products  
    AX1423950801 (Rev 1)
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  8. Retailing Smarts: Workbook 10: Promoting Safety
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    AX1423950763 (Rev 1)
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  9. Retailing Smarts: Workbook 12: Keeping Up Appearances
    Retailing Smarts: Workbook 12: Keeping Up Appearances  
    AX142395078X (Rev 1)
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  10. Retailing Smarts: Workbook 1: Get to Know Your Customer
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    AX1423950828 (Rev 1)
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