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  1. Creative Decision Making Revised Edition Instructor's Guide
    Creative Decision Making Revised Edition Instructor's Guide  
    AX1418812544 (Rev 1)
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  2. Creativity and Innovation Student Manual
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  3. Customer Service: Listening Responding and Resolving Instructor's Edition
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    AX142395162X (Rev 1)
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  5. Delegation Skills for Leaders Third Edition Instructor's Guide
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  7. Dynamics of Diversity Instructor's Guide
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  8. E-mail Etiquette Instructor's Edition
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  9. Empowerment Instructor's Guide
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  10. Excellence in Service: Advanced Student Manual
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