Workplace Skills

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  1. Change Management for Managers e-Book
    Change Management for Managers e-Book  
    088612SEB (Rev 1.0)
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    English
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  2. Dealing with Challenging Customer Interactions e-Book
    Dealing with Challenging Customer Interactions e-Book  
    088880SEB (Rev 1.0)
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  3. Effective Facilitation Skills eBook
    Effective Facilitation Skills eBook  
    088682SEB (Rev 1.0)
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    English
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  4. Excellence in Technical Customer Service eBook
    Excellence in Technical Customer Service eBook  
    088687SEB (Rev 1.0)
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  5. Getting the Results Without the Authority eBook
    Getting the Results Without the Authority eBook  
    088681SEB (Rev 1.0)
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  6. Giving and Receiving Performance Feedback eBook
    Giving and Receiving Performance Feedback eBook  
    088914SEB (Rev 1.0)
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  7. Hiring Outstanding Teams eBook
    Hiring Outstanding Teams eBook  
    088466SEB (Rev 1.0)
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  8. Leading Virtual Teams eBook
    Leading Virtual Teams eBook  
    088748SEB (Rev 1.0)
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  9. Managing Innovation and Creativity eBook
    Managing Innovation and Creativity eBook  
    088646SEB (Rev 1.0)
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  10. Managing Multigenerational Teams eBook
    Managing Multigenerational Teams eBook  
    088778SEB (Rev 1.0)
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