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Emotional Intelligence for Business Professionals (Second Edition)
Course Specifications
Course Number:
097010
Course Length:
1 day
Course Description
Overview:
It was once believed that intelligence was the metric that would determine a person's success in the workplace. Intelligence matters because it contributes to your ability to do your job. But intelligence is not the best indicator of whether or not you'll succeed. Your ability to understand and manage your own emotions, and get along well with others, has at least as much impact on your performance and effectiveness as intelligence. In this course, you'll explore strategies to increase your awareness of your emotions, develop your ability to manage your emotions, and improve your social skills.
Course Objectives:
In this course, you will explore the concept of emotional intelligence.
You will:
- Identify the components of emotional intelligence and recognize how emotional intelligence benefits organizations.
- Assess and develop your personal emotional intelligence competencies.
- Assess and develop your social emotional intelligence competencies.
- Practice emotional intelligence in common workplace scenarios.
Target Student:
Individuals taking this course are business professionals seeking to develop or increase their emotional intelligence.
Prerequisites:
There are no prerequisite skills for this course.
Course-specific Technical Requirements
Hardware:
For this course, you will need one computer for each student and one for the instructor. Each computer will need the following minimum hardware configurations:
- 1 GHz or faster 32-bit (x86) or 64-bit (x64) processor
- 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
- 16 GB available hard disk space (32-bit) or 20 GB (64-bit)
- CD-ROM drive (if installing any software from a CD-ROM)
- Keyboard and mouse (or other pointing device)
- 1024 x 768 resolution monitor recommended
- Network cards and cabling for local network access
- Internet access (contact your local network administrator)
- Printer (optional) or an installed printer driver
- Projection system to display the instructor's computer screen
Software:
- Microsoft® Windows® 10
- Microsoft® Office 2016
Course Content
Lesson 1: Recognizing the Benefits of Emotional Intelligence
Topic A: Define Emotional Intelligence
Topic B: Recognize EQ's Impact on Work Experience
Lesson 2: Increasing Your Personal Emotional Intelligence in the Workplace
Topic A: Develop Your Level of Self-Awareness
Topic B: Develop Your Self-Regulation Skills
Topic C: Develop Your Motivation
Lesson 3: Increasing Your Social Emotional Intelligence in the Workplace
Topic A: Develop Your Empathy
Topic B: Develop Your Social Skills
Lesson 4: Practicing Emotional Intelligence in the Workplace
Topic A: Practice Emotionally Intelligent Leadership
Topic B: Build an Emotionally Intelligent Team
Topic C: Manage Change
Topic D: Manage Conflict
Topic E: Coach for Performance
SKU | 097010SC |
---|---|
Weight | 0.6190 |
Coming Soon | No |
Days of Training | 1.0 |
Audience | Student |
Product Family | CHOICE |
Product Type | Print and Digital Courseware |
Electronic | Yes |
ISBN | 1424638011 |
Language | English |
Page Count | 102 |
Curriculum Library | No |
Year | No |
Manufacturer's Product Code | No |
Current Revision | 1.0 |
---|---|
Revision Notes | No Revision Information Available |
Original Publication Date | 2016-06-21 00:00:00 |
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Emotional Intelligence for Business Professionals (Second Edition)
(097010S) Student Print and Digital Courseware$26.65 -
Emotional Intelligence for Business Professionals (Second Edition)
(097010I) Instructor Print and Digital Courseware$29.18 -
Emotional Intelligence for Business Professionals (Second Edition)
(097010SE) Student Digital Courseware$21.73 -
Emotional Intelligence for Business Professionals (Second Edition)
(097010IE) Instructor Digital Courseware$21.73