Duration:
One day
Description:
This training program is designed to help you acquaint others with delegation skills in the workplace. In this course, participants will learn how
delegating is part of the management process, learn delegating skills and techniques, identify and remove obstacles to delegation, and understand how
delegation can help employees grow.
Table Of Contents:
INTRODUCTION
Welcome and Introductions
Learning Objectives and Agenda
MODULE 1: MANAGEMENT AND THE DELEGATION PROCESS
What Is Delegation?
The Purpose of Delegation
The Role of the Manager
Planning
Organizing
Controlling
Motivating
MODULE 2: CLEARING THE WAY FOR DELEGATION
Case Study: The Do-It-Yourself Manager
Case Study: The Hands-Off Supervisor
Benefits of Delegation
Self-Assessment
Common Barriers to Delegation
Case Study: Letting False Obstacles Get in the Way
Preparing to Delegate
Planning the Delegation
Selecting the Right Person
MODULE 3: CARRYING OUT THE DELEGATION
Communicating the Delegation
Seven Steps to Solving Problems
Troubleshooting Delegation Problems
Monitoring
Case Study: Different Plans for Different Employees
MODULE 4: TRANSITIONING THROUGH CHANGE
Using Delegation for Managing Change
An Action Plan for Success
CONCLUSION
Learning Objectives Review
Course Evaluation
