QuickBooks 2010


Frequently asked questions and instructor notes

Topic A0:   Classroom setup

All our courses assume that each student has a personal computer to use during the class. Our hands-on approach to learning requires they do. This topic gives information on how to set up the classroom to teach this course. It includes minimum requirements for the students’ personal computers, setup information for the first time you teach the class, and setup information for each time that you teach after the first time you set up the classroom.

Hardware requirements

Each student’s personal computer should have:

·   A keyboard and a mouse

·   At least 2.0 GHz Pentium 4 processor (2.4 GHz recommended)

·   At least 1 GB RAM

·   At least 3.0 GB of hard-disk space

·   A CD-ROM drive

·   A monitor with at least 1,280×960 resolution at 24-bit color or better

Software requirements

You will need the following software:

·   Windows 7, Windows Vista, or Windows XP (SP2)

·   QuickBooks 2010 Pro or QuickBooks 2010 Premier

·   A printer driver (An actual printer is not required, but if a printer driver is not installed, then students will not be able to complete the printing and previewing activities in the units called “Working with business forms,” “Banking and billing activities,” and “Reporting and budgeting.”)

Network requirements

The following network components and connectivity are also required for this course:

·   Internet access, for the following purposes:

·    Downloading the latest critical updates and service packs from www.windowsupdate.com

·    Completing the payroll service activity in the unit titled “Banking and billing activities”

·    Downloading the student data files from www.axzopress.com (if necessary)

First-time setup instructions

The first time you teach this course, you will need to perform the following steps to set up each student computer.

1   Install Windows 7 according to the software manufacturer’s instructions. If the student machines have Internet access, and they are behind a software or hardware firewall, install the latest critical updates and service packs from www.windowsupdate.com.

     Note: You can also use Windows Vista, although the screen shots in this course were taken using Windows 7, so students’ screens might look somewhat different.

2   From the Control Panel apply the following settings:

·    Open Personalization and select the Windows 7 theme, if necessary.

·    Open Screen Resolution and change it to 1,280 by 960 pixels

     Note: To avoid a blurred or distorted screen, users of flat panel or widescreen displays should either choose their monitor's native resolution or disable image stretching and scaling if possible. Students' screens may look slightly different at other resolutions.

3   Install the print driver of your choice.

4   Install QuickBooks 2010 Pro or Premier Edition according to the software manufacturer’s instructions. You can download updates when you are prompted, or wait until the next step to update.

5   You need to turn off the Automatic Update feature to avoid having QuickBooks update your software in the background. Here’s how:

a   Start QuickBooks.

b   If a message describing Automatic Update appears, click OK.

c   Choose Help, Update QuickBooks to open the Update QuickBooks window.

d   Manually update QuickBooks by clicking Update Now.

e   When the update is finished, click the Options tab. For the Automatic Update option, select No.

f    Click Save and then click Close.

g   Close QuickBooks.

h   Restart QuickBooks and follow on-screen instructions to install updates.

6   Register QuickBooks. Choose Help, Register QuickBooks, and follow the on-screen instructions. You can use QuickBooks 2010 for 30 days without registering.

7   Close QuickBooks.

8   Mute speakers on all computers.

9   Change the system date to February 15, 2010. The student data for this course is date-sensitive, so performing this step correctly is critical. Here’s what you do:

a   On the taskbar, click the clock to open a window that displays the current date and time. Click the Change date and time settings link to open the Date and Time dialog box.

b   On the Date and Time tab, click Change date and time to open the Date and Time Settings dialog box.

c   Under Date, use the scroll arrows to select February, 2010.

d   In the calendar, select 15.

e   Click OK to return to the Date and Time dialog box.

f    Activate the Internet Time tab and click Change settings to open Internet Time Settings dialog box.

g   Clear “Synchronize with an Internet time server.” This will prevent the clock from resetting automatically.

h   Click OK twice.

10 If you don’t have the data CD that came with this manual, download the student data files for the course. You can download the data directly to student machines, to a central location on your own network, or to a disk.

a   Connect to www.axzopress.com.

b   Under Downloads, click Instructor-Led Training.

c   Browse the subject categories to locate your course. Then click the course title to display a list of available downloads. (You can also access these downloads through our Catalog listings.)

d   Click the link(s) for downloading the student data files, and follow the instructions that appear on your screen.

Cautionary notes

When you’re preparing for and teaching this course, it’s important that you keep the following information in mind.

Software updates

This course should work without your installing the latest updates and patches to the QuickBooks software. If you choose to update the software, be aware that the process might take several minutes. Also, when you open data files that were created in a slightly different version of the software, you might get a message to that effect, though you should be able to open any data file created in any version of QuickBooks 2010.

Date-sensitive data

We designed this course to be completed in one day. As indicated in the first-time setup instructions, it’s critical that you set each student computer’s system date to February 15, 2010 before starting the activities. If you choose to teach this class over two or more days, be sure to set every computer to the specified date at the beginning of each day.

Also, before you start the class, it would be a good idea to tell your students about this special date setting. We also suggest providing periodic reminders throughout the day.

Unexpected dialog boxes

Message boxes will regularly (but unpredictably) open to offer suggestions or to advertise other QuickBooks features. Have students check the option not to be asked again (if applicable) and close the message box.


Topic B:   Frequently asked questions

There are no frequently asked questions for this course at this time.


Topic C:   Course notes

There are no notes for this course at this time.


Topic D:   Additional information

There is no additional information for this course at this time.