Outlook 2010:
Intermediate, First Look Edition

Topic-Level Outline

                         Days:  1

         Prerequisites:  Windows 7: Basic, Windows Vista: Basic, or Windows XP: Basic
Outlook 2010: Basic or equivalent experience

                         Unit 1 :  Customizing Outlook

                               Topic A: 0  The Outlook environment

                               A-1:                               Hiding and showing the Ribbon

                               A-2:                               Rearranging tabs and groups on the Ribbon

                               A-3:                               Hiding and removing tabs and groups

                               A-4:                               Creating a Ribbon tab

                               A-5:                               Resetting the Ribbon

                               A-6:                               Customizing the Quick Access toolbar

                               A-7:                               Changing To-Do Bar options

                               A-8:                               Customizing the status bar

                               Topic B: 0  Quick Steps

                               B-1:                               Using Quick Steps

                               B-2:                               Configuring Quick Steps

                               B-3:                               Creating a Quick Step

                               Topic C: 0  The Navigation pane

                               C-1:                               Changing the startup folder

                               C-2:                               Creating shortcuts and shortcut groups

                               C-3:                               Deleting shortcuts and shortcut groups

                               Topic D: 0  Address books

                         D-1:                         Viewing address books

                         D-2:                         Creating a Contacts folder and storing a contact in it

                         D-3:                         Importing contact data from Excel

                         Unit 2 :  Customizing messages

                               Topic A: 0  Message appearance

                               A-1:                               Applying a theme

                               A-2:                               Using message stationery

                               A-3:                               Modifying stationery fonts

                               A-4:                               Modifying e-mail options

                               Topic B: 0  Signatures

                               B-1:                               Defining a signature

                               B-2:                               Modifying a signature

                               B-3:                               Using an electronic business card as a signature

                               Topic C: 0  Voting buttons

                               C-1:                               Adding voting buttons to a message

                               C-2:                               Replying to a message with voting buttons

                               C-3:                               Creating custom voting buttons

                               Topic D: 0  Out-of-office messages

                         D-1:                         Enabling Automatic Replies

                         D-2:                         Setting Automatic Reply rules

                         D-3:                         Turning off Automatic Replies

                         Unit 3 :  Organizing items

                               Topic A: 0  Searching

                               A-1:                               Using Instant Search

                               A-2:                               Performing advanced searches

                               A-3:                               Searching Calendar, Contacts, and Tasks

                               A-4:                               Customizing Instant Search

                               Topic B: 0  Filters

                               B-1:                               Applying filters to find messages

                               B-2:                               Removing a filter

                               Topic C: 0  Categories

                         C-1:                         Using categories to group messages

                         C-2:                         Arranging and searching by category

                         C-3:                         Categorizing a contact

                         C-4:                         Categorizing an appointment and a meeting

                         C-5:                         Assigning categories with Quick Click

                         C-6:                         Creating a category

                         C-7:                         Sorting and searching by category

                         Unit 4 :  Working with folders

                               Topic A: 0  Public folders

                               A-1:                               Creating a public folder

                               A-2:                               Managing folder permissions

                               A-3:                               Posting an item to a public folder

                               A-4:                               Editing an item in a public folder

                               A-5:                               Deleting an item in a public folder

                               A-6:                               Deleting a public folder

                               Topic B: 0  Offline folders

                         B-1:                         Switching between offline and online states

                         B-2:                         Setting the startup connectivity mode

                         B-3:                         Downloading an address book for offline use

                         B-4:                         Adding a Send/Receive group to offline folders

                         B-5:                         Synchronizing offline items manually

                         B-6:                         Synchronizing offline folders automatically

                         B-7:                         Disabling an offline folder

                         B-8:                         Examining Cached Exchange mode

                         Unit 5 :  Organizing Mail

                               Topic A: 0  Organizing the Inbox folder

                               A-1:                               Changing views

                               A-2:                               Arranging and sorting messages

                               A-3:                               Exploring conversations

                               A-4:                               Managing conversations

                               A-5:                               Creating a custom view

                               A-6:                               Deleting your custom view

                               Topic B: 0  Setting rules

  B-1:  Creating a rule

  B-2:  Observing a rule in action

  B-3:  Turning off and deleting a rule

  B-4:  Creating a custom rule

  B-5:  Testing your custom rule