Organizational Learning

Topic-Level Outline

                         Days:  0.5

         Prerequisites:  None

                         Unit 1 :  Introduction to organizational learning

                               Topic A: 0  Organizational learning overview

                               A-1:                               Understanding the basics of organizational learning

                               A-2:                               Relating organizational learning to knowledge management

                               A-3:                               Aligning company vision with a knowledge management strategy

                               Topic B: 0  Knowledge assessment

                         B-1:                         Building a knowledge assessment team

                         B-2:                         Performing a knowledge assessment

                         Unit 2 :  Knowledge transfer

                               Topic A: 0  Knowledge transfer process

                               A-1:                               Encouraging knowledge transfer

                               A-2:                               Empowering employees

                               A-3:                               Offering incentives

                               Topic B: 0  Transfer reluctance

                               B-1:                               Overcoming knowledge transfer reluctance

                               B-2:                               Addressing reluctant behavior

                               Topic C: 0  Knowledge transfer technology

                         C-1:                         Selecting KM tools

                         C-2:                         Identifying the challenges in knowledge transfer


                         Unit 3 :  Knowledge management systems

                               Topic A: 0  Knowledge Management system selection

                               A-1:                               Preparing to select a knowledge management system

                               A-2:                               Selecting a knowledge management system

                               Topic B: 0  System management

                         B-1:                         Choosing system elements to monitor

                         B-2:                         Monitoring the system

                         Unit 4 :  System deployment

                               Topic A: 0  Pilot projects

                               A-1:                               Understanding a pilot project

                               A-2:                               Developing a pilot project

                               Topic B: 0  Knowledge management leadership

                                                                                                                                                                                           B-1:                                                                                                                                                                                           Identifying the qualifications of a knowledge management leader

                                                                                                                                                                                           B-2:                                                                                                                                                                                           Identifying the characteristics of a knowledge management leader