Microsoft ® Office Outlook ® 2010: Level 3

Course Specifications

Course number: 084597
Course length: 1.0 day(s)

Course Description

Course Objective: You will work with the advanced features of Outlook.

Target Student: This course is intended for persons with an intermediate understanding of Outlook who need to use Outlook to personalize and organize their email, manage Outlook data files, share and link contacts, archive items, create forms, and work offline and remotely.

Prerequisites: This course assumes that you are proficient with Windows to manage information on your computer and that you have an intermediate knowledge of Outlook. The following Element K courses (or equivalent knowledge) are required:

Hardware Requirements

Active Directory Domain Controller and Exchange 2010 Server

For this course, you will need one computer to run Windows Server 2010 Enterprise Edition and Exchange Server 2010. This system should have the following configuration:

Classroom Computers

You will need one client computer for each student and one for the instructor. These computers should have the following configuration:

Software Requirements

The Active Directory Domain Controller and Exchange Server requires the following software:

Each classroom computer requires the following software:

Course Objectives

Upon successful completion of this course, students will be able to:

Course Content

Lesson 1: Personalizing Your Email

Topic 1A: Apply Stationery and Themes
Topic 1B: Create a Custom Theme
Topic 1C: Create a Signature
Topic 1D: Modify Signatures
Topic 1E: Configure Email Message Security Settings
Lesson 2: Organizing Outlook Items

Topic 2A: Group Items
Topic 2B: Create Search Folders
Topic 2C: Apply Conditional Formatting
Lesson 3: Managing Outlook Data Files

Topic 3A: Back Up Outlook Items in Outlook Data Files
Topic 3B: Add Outlook Data Files to a Mail Profile
Topic 3C: Change Data File Settings
Lesson 4: Managing Contacts and Contact Information

Topic 4A: Forward Contacts
Topic 4B: Edit an Electronic Business Card
Topic 4C: Export Contacts
Topic 4D: Perform a Mail Merge
Topic 4E: Link Items to the Business Contact Manager
Lesson 5: Saving and Archiving Email

Topic 5A: Save Messages in Alternate Formats
Topic 5B: Archive Messages
Topic 5C: Protect Archives and Other Personal Folders
Lesson 6: Creating a Custom Outlook Form

Topic 6A: Customize a Form
Topic 6B: Create Outlook Items Based on a Custom Form
Lesson 7: Working Offline and Remotely

Topic 7A: Make Folders Available Offline
Topic 7B: Configure Remote Procedure Calls over HTTP
Topic 7C: Download Selected Messages
Topic 7D: Publish Calendar Information to Office Online
Appendix A: Newsgroups
Appendix B: RSS Feeds
Appendix C: The Outlook Social Connector
Appendix D: Manage Multiple Accounts