Duration:
One day
Description:
This ILT Series course covers diversity in the workplace for employees, supervisors, team leaders and managers. Students will learn what diversity is and
how it influences their relationships with others, and how to differentiate between-and overcome-stereotyping, prejudice, and discrimination. Students
learn how communication skills help in managing a diverse workforce and how diversity influences relationships between co-workers. The manual is designed
for quick scanning in the classroom and filled with interactive exercises that help ensure student success.
Table Of Contents:
Unit 1: Fundamentals of diversity
Topic A: Overview of diversity
Topic B: Advantages of diversity
Unit 2: Identifying differences
Topic A: Cultural differences
Topic B: Personality styles
Unit 3: Overcoming barriers to diversity
Topic A: Barriers to diversity
Unit 4: Communicating in a diverse workforce
Topic A: Effective communication
Unit 5: Managing Diversity
Topic A: Manage diversity in a workforce