Duration:
One day
Description:
The instructor's guide is designed for group or classroom training and includes facilitator instructions and suggested scripts, as well as structured
lessons from the Fifty-Minute Book and reinforcement activities for participants to practice new skills. Visual aids and handouts are provided on a master
CD that is attached to the inside front cover of each guide. Instructors should order enough copies of the Fifty-Minute Book for each participant.
Table Of Contents:
PART 1: INTRODUCTION
Welcome and Introductions
Learning Objectives and Agenda
MODULE 1: Understanding Facilitation
Why Facilitation?
What Facilitators Do
Putting Your Facilitation Skills into Action
Training, Presenting, or Facilitating?
Structure vs. Content
MODULE 2: Team Involvement, Decision Making, and Dynamics
Encouraging Participation
Types of Questions to Ask
Putting Questions Together
Quiz: The Match Game
Body Language and Facilitation
Skill #2: Record the Team¿s Effort
Six-Step Problem-Solving Process
MODULE 2: Team Involvement, Decision Making, and Dynamics (cont¿d)
Getting Group Agreement
Meeting Preparation Checklist
Team Life Cycles
Team Development Exercise
Handling Difficult Team Members
Handling Difficult Team Members (cont¿d)
Quiz: The Match Game
What If the Group Still Gets Stuck?
MODULE 3: Facilitation Tools
Essential Tools
Process Flowcharts
Brainstorming
Cause-and-Effect Diagrams
Pareto Diagrams
CONCLUSION
Learning Objectives Review
Course Evaluation