Giving and Receiving Performance Feedback

Giving and Receiving Performance Feedback

Course Specifications

Course Description

Hardware Requirements

• A Pentium® III with 500 MHz (or better), or Macintosh® Intel-based or PowerPC G4 (or better) processor.
• At least 512 MB of RAM.
• A monitor capable of 1024 x 768 screen resolution and 32-bit color display.

Software Requirements

Each computer requires the following software:

• Microsoft® Windows Vista®, Windows® XP (Professional or Home Edition), Windows 2000, or Apple® Mac OS® X 10.4 (or higher).
• Microsoft® Internet Explorer® 7 (or higher), Mozilla® Firefox® 2 (or higher), or Apple® Safari® 2 (or higher), with pop-up blocking turned off.
• Adobe® Flash® Player 8 (current version recommended).

Course Objectives

• prepare themselves to give feedback.
• leverage performance feedback for professional growth.

Course Content

Lesson 1: Preparing Yourself to Give Feedback

Topic 1A: Assess Your Skill Level

Topic 1B: Make Performance Feedback Meaningful

Lesson 2: Leveraging Performance Feedback for Professional Growth

Topic 2A: Give Negative Feedback

Topic 2B: Get the Most Out of Self-Directed Feedback