Duration:
One day
Description:
This ILT Series course teaches students the basics of creating a performance plan and the appraisal process. Students will learn how to conduct a
performance-planning meeting, document the performance plan, provide positive and constructive feedback, coach employees during the appraisal period,
appraise employee's performance, conduct an appraisal discussion, and document an appraisal. Course activities also cover communicating to performance
problems to employees, making performance improvements, conducting a status meeting, and documenting ongoing communication. Students will also learn how to
respond to a defensive employee, resolve conflict in an appraisal discussion, and understand the laws governing the appraisal process to reduce the risk of
legal challenge. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.
Table Of Contents:
Unit 1: Understand performance management
Topic A: Performance management
Topic B: Performance management plan
Topic C: Job description
Unit 2: Performance-planning meeting
Topic A: Understand performance-planning meeting
Topic B: Process for providing feedback
Topic C: Coaching employees
Unit 3: Appraing employees' performance
Topic A: Performance appraisal process
Topic B: Gather appraisal materials
Topic C: Prepare for an appraisal discussion