As a provider of customer service in a technical field, you need to interact with customers to address their technical concerns. To do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In this course, you will apply important principles and skills you can use as a technical customer service representative.
Course Objective: You will practice skills and apply principles for providing face-to-face customer service to customers with technical issues.SKU | 088687IE |
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Weight | 0.6400 |
Coming Soon | No |
Days of Training | 1 |
Audience | Instructor |
Product Family | Select |
Product Type | Print Courseware |
Electronic | No |
ISBN | 1424607205 |
Language | English |
Page Count | 90 |
Curriculum Library | No |
Year | No |
Manufacturer's Product Code | No |
Current Revision | 1.0 |
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Revision Notes | No Revision Information Available |
Original Publication Date | 2008-05-03 00:00:00 |
datafile | 088687IE Data File |
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overhead | 088687IE Overhead File |
overhead | 088687IE Overhead File |
overhead | 088687IE Overhead File |
rtf | 088687IE RTF File |
outline | 088687IE Outline File |