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  1. Retailing Smarts: Leader's Guide: Providing Personalized Customer Service
    Retailing Smarts: Leader's Guide: Providing Personalized Customer Service  
    AX1423950798 (Rev 1)
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  2. Crisp Comprehensive: Microsoft PowerPoint 2007 Basic
    Crisp Comprehensive: Microsoft PowerPoint 2007 Basic  
    AX142601919X (Rev 1)
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  3. Managing Quality Customer Service
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    AX0931961831 (Rev 1)
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  4. Coaching and Counseling Third Edition
    Coaching and Counseling Third Edition  
    AX1560526556 (Rev 1)
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  5. Retailing Smarts: Workbook 7: Closing the Sale
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    AX1423950739 (Rev 1)
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  6. Retailing Smarts: Workbook 2: Meet Your Customers' Needs
    Retailing Smarts: Workbook 2: Meet Your Customers' Needs  
    AX1423950682 (Rev 1)
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  7. Telephone Courtesy & Customer Service Third Edition
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    AX1560525770 (Rev 1)
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  8. Study Skills Strategies Fifth Edition
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  9. Retailing Smarts: Workbook 8: Completing the Sales Transaction
    Retailing Smarts: Workbook 8: Completing the Sales Transaction  
    AX1423950747 (Rev 1)
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  10. Retailing Smarts: Workbook 1: Get to Know Your Customer
    Retailing Smarts: Workbook 1: Get to Know Your Customer  
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