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  1. Marketing Essentials eBook
    Marketing Essentials eBook  
    088782IEB (Rev 1.0)
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  2. Change Management for Managers e-Book
    Change Management for Managers e-Book  
    088612SEB (Rev 1.0)
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  3. Getting the Results Without the Authority eBook
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    088681IEB (Rev 1.0)
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  4. Six Sigma: Green Belt eBook
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  5. Dealing with Challenging Customer Interactions e-Book
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  6. Giving and Receiving Performance Feedback eBook
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    088914IEB (Rev 1.0)
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  7. Excellence in Technical Customer Service eBook
    Excellence in Technical Customer Service eBook  
    088687SEB (Rev 1.0)
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  8. Managing Multigenerational Teams eBook
    Managing Multigenerational Teams eBook  
    088778SEB (Rev 1.0)
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  9. Hiring Outstanding Teams eBook
    Hiring Outstanding Teams eBook  
    088466IEB (Rev 1.0)
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  10. Negotiating Skills eBook
    Negotiating Skills eBook  
    088622SEB (Rev 1.1)
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