Workplace Skills

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  1. Getting the Results Without the Authority
    Getting the Results Without the Authority  
    088681IE (Rev 1.0)
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    English
    $29.18

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  2. Financial Essentials
    Financial Essentials  
    088444IE (Rev 1)
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    English
    $58.38

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  3. Excellence in Technical Customer Service
    Excellence in Technical Customer Service  
    088687IE (Rev 1.0)
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    English
    $29.18

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  4. Employee Relations
    Employee Relations  
    088887IE (Rev 1)
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    English
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  5. Effective Facilitation Skills
    Effective Facilitation Skills  
    088682IE (Rev 1.0)
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  6. Effective Contract Negotiation for IT Managers
    Effective Contract Negotiation for IT Managers  
    085069IE (Rev 0)
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  7. Developing Yourself as a Leader
    Developing Yourself as a Leader  
    088484IE (Rev 0)
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  8. Developing and Presenting Successful Training for Non-training Professionals
    Developing and Presenting Successful Training for Non-training Professionals  
    088478IE (Rev 1)
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    English
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  9. Dealing with Challenging Customer Interactions
    Dealing with Challenging Customer Interactions  
    088880IE (Rev 1)
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  10. Customer Service Via Phone and Email
    Customer Service Via Phone and Email  
    088648IE (Rev 1.01)
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